COMPLETE SOLUTION SOLUTION SOLUTION

Hopefully through our website you will have found that we have the capability to deliver all of the services you would require to build, maintain, support and promote a website or application relating to your business. Your single point of contact in the UK will ensure that all the services that we provide are delivered to you on time and in a consistent manner – on occasions you can expect upto 7 different roles working on your project ensuring you only have the best at what they do. Our process vary’s based on your needs but typically is:

Understanding

We discuss with you what you are trying to achieve with your business, we promise to answer honestly and openly about whether we can support, whether you can achieve this yourself or whether we cannot support based on your expectations/needs.

Proposal

After we have an understanding we make a proposal for the services that you would require, we indicate what we suggest based on your requirements and indicate any options that might be available. We honour the costs of this proposal for 1 month to allow you time to ensure you are getting the best value for the work you require.

Project

When we start the project you will introduced to your dedicated contact who will explain the process, what is required of you and an approximate timeline to implement your requirements.

Feedback & Testing

Your feedback and validation is critical to us throughout the stages of your project, we will ask often for you to confirm & validate what we are doing is correct and meets your needs. This allows us chance to catch any miss-understandings early – and of course often the first time you see something you realise how you might like to change it.

Deployment

We discuss with you what you are trying to achieve with your business, we promise to answer honestly and openly about whether we can support, whether you can achieve this yourself or whether we cannot support based on your expectations/needs.

Customer Satisfaction

Throughout the whole process we measure ourselves on your satisfaction – at this stage we will be looking to ensure you are completely happy with your experience and we resolve any issues. Of course, we are always happy to receive a quote, case study or google review for our work – but that is your decision!.